Albany, NY & Capital Region
Compassionate Non-Emergency Medical Transportation You Can Trust
Healing Heart Care Services provides safe, reliable, and professional transportation for medical appointments, dialysis treatments, hospital discharges, rehabilitation visits, and healthcare needs throughout Albany and the Capital Region.
What We Offer
Transportation Services Built Around Your Needs
From routine medical appointments to specialized care, we provide dependable transportation with comfort and dignity at the center of everything we do.
Medical Appointment Transportation
Reliable transportation to doctors, specialists, clinics, and healthcare providers throughout the Capital Region.
Dialysis Transportation
Dependable recurring transportation services for dialysis patients — on time, every time.
Hospital Discharge Transportation
Safe, comfortable rides home following hospital stays, surgeries, and medical procedures.
Rehab & Physical Therapy
Consistent transportation to therapy and rehabilitation appointments to support your recovery.
Wheelchair Transportation
Comfortable, accessible transportation accommodations designed for wheelchair users.
Senior Transportation Services
Helping seniors maintain independence and access essential healthcare services with dignity.
Assisted Living & Nursing Home
Transportation for residents traveling to appointments, family visits, and community activities.
Long-Distance Medical Transport
Transportation throughout Albany County and surrounding areas for extended medical needs.
Our Mission
Transportation Should Never Be a Barrier to Healthcare
At Healing Heart Care Services, we believe every person deserves access to quality healthcare — regardless of their transportation situation. Our mission is to provide compassionate, dependable, and affordable transportation solutions that support the health and well-being of every client we serve.
When getting to medical care matters, our caring team is here to help — with comfort, dignity, and punctuality at the heart of everything we do.
Our Core Values
100%
Committed to your comfort and dignity
Why Families Choose Us
The Healing Heart Difference
We don't just provide transportation — we provide peace of mind for patients and families throughout the Capital Region.
Safe & Comfortable Vehicles
Well-maintained, clean vehicles equipped for patient comfort and safety on every trip — from routine appointments to complex medical needs.
On-Time Service
Punctuality is our promise — medical appointments cannot wait.
Friendly & Professional Drivers
Trained, compassionate drivers who treat every passenger with respect.
Personalized Care for Every Client
Every client receives individualized attention tailored to their specific needs — because no two patients are the same, and neither are their transportation requirements.
Affordable Options
Competitive, transparent pricing with no hidden fees.
Dependable Scheduling
Easy booking with reliable follow-through — we show up when we say we will.
Dedicated to Patient Comfort
Every detail of the ride is designed around your comfort and peace of mind.
Where We Serve
Proudly Serving Albany & the Capital Region
We provide non-emergency medical transportation across Albany County and the surrounding Capital Region communities.
The People Behind the Mission
Meet Our Team
Our team is made up of compassionate, dedicated professionals who believe in the power of reliable transportation to transform lives.
Thandiwe Zulu
With a deep personal understanding of the challenges families face when accessing healthcare, our founder established Healing Heart Care Services with a singular mission: to ensure that transportation is never a barrier to care. Her compassion and vision drive everything we do.
Lead Driver & Care Coordinator
Our drivers are more than just drivers — they are trained care coordinators who understand the unique needs of medical passengers. With patience, professionalism, and a warm demeanor, they make every ride a positive experience.
Client Stories
What Our Clients Are Saying
Real stories from real families across the Capital Region.
"Healing Heart has been a lifesaver for my dialysis appointments. The driver is always on time, kind, and makes me feel completely safe. I don't know what I'd do without this service."
Margaret T.
Albany, NY
"After my husband's hospital discharge, we needed reliable transportation for his follow-up visits. The team was professional, caring, and went above and beyond to make him comfortable."
Robert & Linda K.
Colonie, NY
"As a senior living alone, getting to my doctor appointments was a real challenge. Healing Heart gives me my independence back. The drivers treat me like family."
Dorothy M.
Troy, NY
Ready to Schedule Your Ride?
Don't let transportation be a barrier to your healthcare. Call us today or request a ride online — we're here 7 days a week to help you get where you need to go.